Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Aug 8, 20256,318
How do I find my deposit address and tag/memo/comment?
Updated on Aug 1, 202556,619
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,248
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on Jul 17, 2025395
How do I create passkeys? (app)
Updated on Jul 22, 20259,613
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,154
How do I link an authenticator app?
Updated on Aug 20, 202514,127
Why hasn't my deposit been credited?
Updated on Aug 13, 202512,714
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,248
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,293
FAQ
View more